CRM Onboarding

Needs Assessment

This form helps us understand your CRM requirements so we can put the right solution in place. Please complete all sections as thoroughly as possible. Our team will review your requirements and contact you within 48 hours.

1. Company information
About the organisation the CRM is for.
Primary contact person
Who we should speak to about this.
Number of users
How many people will use the CRM.
2. Social accounts
Which channels should connect to the CRM.
Chat features required
3. Modules and pricing
Tick the modules you need. Prices are per year unless stated.
Select Description Price per licence
Omni CRM Base License with 1 administrator License
Client module, messaging with email, SMS and WhatsApp, sales, contacts and leads, billing, project management, pipeline. Renewable annually.
 ₦350,000
Extra User license
For sales agents, supervisors, contact centre agents and other employees. Renewable annually.
 ₦120,000
Helpdesk Ticketing Software
For managing case resolution. Per agent/year, email channel. Renewable annually.
 ₦250,000
0700 Phone Line with Cloud PABX
Line setup and allocation for inbound and outbound calls, with welcome message, ACD, call recording, IVR, caller insight analytics and call monitoring. Renewable annually.
 ₦350,000
Social Connect Chatbot
Social DM and comment integration (Instagram, Facebook, Twitter, TikTok), webhook API. Priced per channel. Renewable annually.
 ₦50,000
per channel
Web and Mobile App Chat for Customer Service Team
 FREE
SMS Messaging deposit
Outbound SMS at 10 naira per message. Pay as you go.
 ₦50,000
minimum deposit
WhatsApp for Business API Subscription
Team access at 50,000 per team per month. Renewable annually.
 ₦250,000
WhatsApp Messaging deposit (inbound)
100,000 naira per 1,000 messages. First 500 conversational messages free per month.
 Invoiced monthly
based on usage
Call Credit Deposit for 0700 Smart lines and Softphone
15 naira per minute. Pay as you go.
 ₦10,000
Indicative total: ₦0
Indicative only. Excludes pay-as-you-go items and any applicable tax, and is not a quotation — our team will confirm pricing with you.
4. Additional information
Anything that would help us get this right.
5. Authorisation
Submitting this form records your name, the date and your IP address in place of a handwritten signature.
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